Privacy Policy

Who we are

SilverTrail Global is a sourcing and procurement business based in Hyderabad, India. For any question about this policy, write to ranjit.datla.20@gmail.com.

Information we collect

We collect only what you choose to send us. Through the enquiry form or by email, that typically includes:

• Business contact details — name, company, country, email address and phone or WhatsApp number.
• Requirement information — product category, quantities, target pricing, delivery location, timeline and your description of the requirement.
• Sourcing documents you upload or attach — bills of quantities, drawings, specifications, images and similar files.
• Correspondence — the emails and messages exchanged while we work on your requirement.

We do not ask for or knowingly collect personal information beyond business contact details, and the website does not require an account or password.

How the information is used

• To respond to your enquiry and answer questions about it.
• To research and approach Indian manufacturers and suppliers who may be able to meet the requirement.
• To prepare and compare quotations, coordinate samples and follow up during production.
• To maintain records of our correspondence and engagements.

We do not sell your information, and we do not add you to marketing lists on the basis of a sourcing enquiry.

Sharing with suppliers

To obtain quotations we share requirement details with the manufacturers and suppliers we approach on your behalf. We limit what is shared to the technical and commercial detail needed to quote, and we do not disclose your identity or company name to suppliers unless you have agreed to it or the stage of the engagement makes it necessary.

We are glad to sign a non-disclosure agreement before you send documents. Tell us in your first message and we will arrange it.

Confidentiality of your documents

BOQs, drawings, specifications and samples you send are treated as confidential business information. They are used for your requirement only, are not shared with other clients, and are not published or reused as examples of our work without your written permission.

Retention and security

Enquiry information and documents are kept for as long as needed to work on the requirement and to maintain a record of the engagement, after which they may be deleted. We take reasonable care in handling this information, but no method of transmission or storage over the internet can be guaranteed to be completely secure, and we do not claim otherwise.

Service providers and email

Enquiries reach us by email, and the website is hosted by a third-party hosting provider. Those providers process the information involved in delivering and storing messages on our behalf. If we connect a form service to this website, the submission passes through that provider before reaching our email.

Cookies and analytics

This website does not use advertising cookies or tracking pixels, and it does not set cookies to identify you. Our hosting provider may keep standard server logs, such as IP addresses and requested pages, for security and operational purposes. If we add website analytics later, this section will be updated to say which service is in use and what it records.

Your requests

You can ask us what information we hold about your enquiry, ask for it to be corrected, or ask us to delete it and stop contacting you. Write to ranjit.datla.20@gmail.com and we will act on it. Where we are required to keep records of a completed transaction, we will tell you what has been retained and why.

Changes to this policy

We may update this policy as the business develops. The revised version will appear on this page with a new update date.